Staples Customer Satisfaction Survey


The Staples Customer Satisfaction Survey is an online activity designed to give customers a chance to leave their valued feedback about their shopping experiences. Found at, it features simple questions about various aspects of your shopping experience. Staples need this information to understand what works and what needs improvement.

Since your feedback is so important to the company, you need to be honest and say exactly how you feel. By taking the time to answer this online questionnaire, you have the opportunity and power to chance the company for the better, which will enhance your future shopping experiences.

In addition, you will also receive an entry into the Staples sweepstakes drawing for a chance to win a $500 Staples gift card.

About Staples

Staples, Inc. is a major American office supply chain with more than 2,000 outlets in 26 countries. Founded in 1986, it sells supplies, technology, office machines, business services, safety and medical, promotional products, and furniture both in stores and online. The company is headquartered outside of Boston.


How to Complete the Staples Customer Satisfaction Survey

You Will Need:

  • A computer or mobile device with internet access.
  • A basic understanding of English.
  • A valid receipt from Staples with a survey invitation.
  • Be a legal resident of the U.S., excluding Guam, Virgin Islands, Puerto Rico, Na Hawaii, to enter the sweepstakes drawing.
  • Be at least 21 years old at time of entry to be eligible for the sweepstakes.


  1. Keep your purchase receipt because you will need to enter some information printed on it.
  2. Enter the survey site at
  3. Enter the sixteen digit code printed on the receipt. There is a diagram displayed to the left of the screen to help you locate the invitation code. Click start to begin the survey.
  4. Think about your most recent shopping trip at Staples and answer a series of survey questions regarding your overall experience.
  5. Please answer all questions honestly and thoroughly.
  6. To move to the next page of the survey, you must answer all questions on the current page.
  7. You can use the text boxes provided to give more information.
  8. Upon answering all survey questions, you will get a chance to enter the Staples Customer Satisfaction Survey $500 Monthly Sweepstakes.
  9. Enter your contact information as requested if you wish to enter the drawing.

Related Links:


Staples value your feedback, whether positive or negative. This is why they are giving you the opportunity to enter the prize drawing. The administrator of the sweepstakes will notify you by telephone, email and/or overnight mail if you are the lucky winner of the $500 Staples gift card grand prize. You will be required to respond to the notification within three business days of the notification date.


Related Surveys


  1. I Dalia P Martinez am now committed to shop at Staples! The service is always PERFECT! My supplies will now be shopped there!

  2. At Store 0081, the associate Kat was wonderful in making adequate suggestions to do with a specific product.
    I was more than pleased. Thanks Kat.

  3. At the Moses Lake store Staples they are the greatest . they helped me out of several problems that I DID TO MY COMPUTOR . Sebastian spent over a hour trying to fix it and my printer . he is the best !!!!!!!!! got me up and running and even call to see is I got them set up right when I got home. THANK YOU SO MUCH

  4. Excellent service in shipping (UPS & USPS) by Archana and check out by Khrysta at East Windsor, NJ 08520
    store. Will do shipping there in future.
    Fast and efficient service!!!

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