Guest feedback is describes the process of gathering guests’ opinions about a business, service or product. Guest feedback is so important because it offers marketers and business owners insight they can use to improve their overall customer experience. Innovative businesses are good at creating products and /or services that meet their customers’ needs. In the current marketplace, companies that can intertwine guest feedback and product/service development will be the ones that will enjoy a competitive advantage, have loyal customers, and attract new customer. Listening to guests is the only way to guarantee one creates products and/or services that guests actually want to purchase, which is why Au Bon Pain are conducting a guest satisfaction survey. The Au Bon Pain guest satisfaction survey will provide the company with the information it needs to improve overall guest experiences.
Improving the guest experience should be the primary reason for gathering guest feedback. The process of retaining existing guests and winning new business is getting harder. Offering an outstanding guest experience that keeps guests coming back and referring others is the best way for a business to stand out from its competition. To create an amazing guest experience, businesses need to ask their guests what they need and use the information to create a personalized, consistent experience. When a business creates an experience that is better and more satisfying than its competitors, its customers will remain loyal and disregard tempting competitive offers.
About Au Bon Pain
Au Bon Pain is a fast casual café and bakery chain headquartered in Boston, Massachusetts. The company was founded by Louis Kane in 1978, and since its inception, it has expanded throughout the US. In addition, there are many franchised locations in Thailand and India. The restaurant chain has repeatedly earned a distinction as one of the country’s top 5 healthiest restaurants.
How to Take the Au Bon Pain Guest Satisfaction Survey
You will need:
- A valid Au Bon Pain restaurant receipt with a survey invitation
- A PC or mobile device with Internet access
- A basic understanding of English
- Visit aubonpainlistens.com.
- Enter the store number, ticket number, date of visit, and time of visit.
- Answer all survey questions candidly.
- Submit the survey to get your coupon code.
- Au Bon Pain Website: https://aubonpain.com/
Ready to do the Au Bon Pain Guest Satisfaction Survey, click “Start the Survey” button below.
What is the meaning of Au Bon Pain?
Au Bon Pain (French pronunciation: [o bɔ̃ pɛ̃], meaning "at (or to) the Good Bread") is a fast casual restaurant, bakery and café chain headquartered in Boston, Massachusetts, with over 200 locations in the United States, India, and Thailand. The company is owned by Panera Bread, which is owned by JAB Holding Company.
Does Au Bon Pain have a rewards program?
Au Bon Pain, the casual dining chain, is ramping up its efforts to get consumers engaged and to sign up for its rewards programs through a series of social and mobile campaigns. ... The brand's social streams also include encouragements and call-to-actions to join Au Bon Pain's eClub rewards program.
Did Au Bon Pain go out of business?
Shaich and Louis Kane created Au Bon Pain in 1981 and the company went public a decade later. ... Six years later, Au Bon Pain was sold off.
Does Au Bon Pain have WiFi?
They have free internet. The code to access the internet at their location is a translation of their name. When you are asked for the password, type in "good brain" and you are connected to their WiFi.