Guest feedback can help a business uncover weaknesses in certain areas. For example, whether the customer service is too slow or whether prices are too high. Most customers are more interested in being heard and respected and to have their feedback and suggestions incorporated into a company’s vision and strategic plan. The issues of anonymity, rewards and discounts to share their ideas are secondary. A well designed guest satisfaction survey should be intuitive and clear. Einstein Bros. Bagels are conducting a guest experience survey to understand what their customers want and how they feel about the company. The company’s management and employees are eager to listen and respond to guest feedback with the aim of offering the best guest experiences possible.
Timing a guest experience survey can be tricky. If a business bombards its customers with a survey as soon as they walk in the door, they may be put off. However, there are less intrusive ways of approaching customers after they make a purchase. The BagelTalk Guest Experience Survey, for example, is a simple online quiz that customers can take from the comfort of their homes, as long as they have Internet access. The company wants to listen to its guests and observe their behavior in order to tailor its products and services to meet their needs.
About Einstein Bros. Bagels
Einstein Bros. Bagel is a restaurant chain in the US specializing in fresh baked bagels, sandwiches, coffee, and more. It was created in 1995 by Boston Chicken, now Boston Market, as a way to sell breakfast foods. The chain is proud to provide its guests with freshly baked breakfast items and lunch sandwiches to help make its guests’ day that much better. The company aims to spread a little more happiness and joy each day.
How to Take the BagelTalk Guest Experience Survey

You will need:
- An Einstein Bros. Bagel shop receipt with a survey invitation
- A PC or mobile device with Internet access
- A basic understanding of English
Instructions:
- Visit bagelexperience.com.
- Enter the 20-digit survey code located on your invitation/receipt.
- Answer all questions.
- Submit the survey.
Related Links:
- BagelTalk Guest Experience Survey Privacy Policy: https://bagelexperience.com/DContent.aspx?Page=Privacy&c=075409
- Einstein Bros. Bagels Website: https://einsteinbros.com/
Ready to do the BagelTalk Guest Experience Survey, click “Start the Survey” button below.
FAQ
Do Einstein Bagels have eggs?
Most of their Bagels are dairy-free, unless they have cheese in the actual name. However, the Cinnamon Sugar, Spinach Florentine, and Green Chile also contain dairy. The French Toast bagel appears to be dairy-free, but it does contain eggs. All of their Bagel Thin flavors appear to be dairy-free and egg-free.
How much does a bagel cost at Einstein?
Einstein Bros Bagels Menu PricesFoodCalPriceGourmet260.80Bagel BoxesBaker's Dozen Box260.65Half Dozen Box140.7558 more rows•Nov 17, 2017www.restaurantmealprices.com › einstein-bros-bagels-pricesEinstein Bros. Bagels Menu Prices - Restaurant Meal Priceswww.restaurantmealprices.com › einstein-bros-bagels-prices
What is Einstein's Shmear?
The Shmear Society is the Einstein Bros. rewards program. By becoming a member of the Shmear Society Rewards Program, you can earn 2 points per spent and use your points when and how you want to! You can redeem your points on the Einstein Bros.
Does Einstein Bagels have free refills?
“Great food and unlimited coffee” Review of Einstein Bros. Bagels. ... You can refill your coffee as many times as you wish.
Do Einstein Bagels have eggs?
Most of their Bagels are dairy-free, unless they have cheese in the actual name. However, the Cinnamon Sugar, Spinach Florentine, and Green Chile also contain dairy. The French Toast bagel appears to be dairy-free, but it does contain eggs. All of their Bagel Thin flavors appear to be dairy-free and egg-free.
What is Einstein's Shmear?
The Shmear Society is the Einstein Bros. rewards program. By becoming a member of the Shmear Society Rewards Program, you can earn 2 points per spent and use your points when and how you want to! You can redeem your points on the Einstein Bros.
How much does a bagel cost at Einstein?
Einstein Bros Bagels Menu PricesFoodCalPriceGourmet260.80Bagel BoxesBaker's Dozen Box260.65Half Dozen Box140.7558 more rows•Nov 17, 2017www.restaurantmealprices.com › einstein-bros-bagels-pricesEinstein Bros. Bagels Menu Prices - Restaurant Meal Priceswww.restaurantmealprices.com › einstein-bros-bagels-prices
Does Einstein Bagels have free refills?
“Great food and unlimited coffee” Review of Einstein Bros. Bagels. ... You can refill your coffee as many times as you wish.
Leave a Reply