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Home / Store Survey / Big Y Customer Satisfaction Survey

Big Y Customer Satisfaction Survey

September 1, 2019 By GuestSatisfactionSurveys Leave a Comment

The Big Y Customer Satisfaction Survey is available for customers who have made purchases in one of their stores and is designed to allow customers to let the company know if they are happy with their stores, the customer service they received and the products they carry.



The survey, available at bigy.com/Survey, only takes a few minutes to complete and gives Big Y valuable insight into how you feel as their customer. If you are unhappy with an experience you had at the Big Y, it is important that you let them know so they can try to resolve the issue or look for areas in which they can improve so that it doesn’t happen again. If you are happy with your shopping experiences at the Big Y, it is just as important to let them know so they can continue to keep you satisfied and looking for ways to increase your happiness while shopping with them.

About Big Y

The Big Y is an American family-owned chain of supermarkets that are known under the trade names of Big Y Supermarket or Big Y World Class Market. It was founded in 1936 in Massachusetts and still operates stores in Massachusetts as well as Connecticut today. It is one of the largest grocery store chains that are owned independently in New England.

They carry traditional grocery store items such as fresh produce, meats, frozen, dairy, consumables, food service, bakery, seafood, deli, floral, beer and wine and perishables. Select Big Y stores also have gas stations and pharmacy services.



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How to Enter the Big Y Customer Satisfaction Survey

Big-Y-Survey



You will need:

  • Your most recent Big Y receipt.
  • Internet access.
  • Ability to read English.

Instructions:



  • You will be eligible to enter a monthly giveaway upon completion of the survey.
  • Your email address or phone number must be submitted in order to be eligible to win the monthly prize.
  • You may enter the survey giveaway once a month.
  • The winner’s name is posted on bigy.com/survey/winner/ after they are notified and verified.

Steps to Do Survey:

  1. Visit bigy.com/Survey.
  2. Enter the 11-digit Silver Savings Club Card number found on your most recent Big Y store receipt.
  3. Start the survey.
  4. Answer all questions as honestly and as accurately as possible.
  5. Enter any first-hand feedback you have about your most recent shopping experience at the Big Y where applicable.
  6. Choose if you want to enter the monthly giveaway.
  7. Enter your contact information to be notified if you are the monthly winner.
  8. The survey is complete once the Big Y thanks you for your time and all your information has been properly submitted.

Related Links:

  • Big Y Customer Satisfaction Survey Big Y Survey Contest Winner: https://bigy.com/Survey/Winner
  • Big Y Website: https://bigy.com/
Start the Survey
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FAQ

How do you get a Big Y card?

To apply for a card in-store, go to the Customer Service Desk to get an application. Fill it out and bring it back to our Customer Service Desk and you'll receive your card today! If you already have a Big Y Express Card just hand it to your cashier and you'll receive your Silver Savings Club® card.

What is the Big Y Silver Savings Club?

The Big Y Silver Savings Club is an easy way to save even more money at Big Y. Club members can purchase unlimited individual items that have a special price with a silver card. As a Silver Savings Club member you can also take advantage of myBigY personalized rewards.

How do I apply for a job at Big Y?

Apply OnlineStep 1 – Click here to open the Big Y careers page in another tab/window.Step 2 – Scroll down the page and then click the link as outlined in red in the below image.Step 3 – Click which location (state – Massachusetts or Connecticut) that you want to submit an application to.More items...jobapplications.net › big-y-job-applicationBig Y Job Application - Apply Onlinejobapplications.net › big-y-job-application

Does Big Y do pick up?

The service allows Big Y customers to complete their grocery shopping online, and have their orders delivered to their doors in as little as an hour. ... Instacart delivery starts at just .99 on orders of or more.

How do you get a Big Y card?

To apply for a card in-store, go to the Customer Service Desk to get an application. Fill it out and bring it back to our Customer Service Desk and you'll receive your card today! If you already have a Big Y Express Card just hand it to your cashier and you'll receive your Silver Savings Club® card.

What is the Big Y Silver Savings Club?

The Big Y Silver Savings Club is an easy way to save even more money at Big Y. Club members can purchase unlimited individual items that have a special price with a silver card. As a Silver Savings Club member you can also take advantage of myBigY personalized rewards.

How do I apply for a job at Big Y?

Apply OnlineStep 1 – Click here to open the Big Y careers page in another tab/window.Step 2 – Scroll down the page and then click the link as outlined in red in the below image.Step 3 – Click which location (state – Massachusetts or Connecticut) that you want to submit an application to.More items...jobapplications.net › big-y-job-applicationBig Y Job Application - Apply Onlinejobapplications.net › big-y-job-application

Does Big Y do pick up?

The service allows Big Y customers to complete their grocery shopping online, and have their orders delivered to their doors in as little as an hour. ... Instacart delivery starts at just .99 on orders of or more.

How do you get a Big Y card?

To apply for a card in-store, go to the Customer Service Desk to get an application. Fill it out and bring it back to our Customer Service Desk and you'll receive your card today! If you already have a Big Y Express Card just hand it to your cashier and you'll receive your Silver Savings Club® card.

What is the Big Y Silver Savings Club?

The Big Y Silver Savings Club is an easy way to save even more money at Big Y. Club members can purchase unlimited individual items that have a special price with a silver card. As a Silver Savings Club member you can also take advantage of myBigY personalized rewards.

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