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Home / Store Survey / Dollar General Customer Satisfaction Survey

Dollar General Customer Satisfaction Survey

September 7, 2019 By GuestSatisfactionSurveys Leave a Comment

Service Management Group has been helping companies gauge customer satisfaction for years. Companies trust SMG to create a comprehensive survey that will help them find out how effective they are as a business. Dollar General has joined this group of companies, and Service Management Group was thrilled to create the Dollar General Customer Satisfaction Survey.



The survey will explore how Dollar General and its staff are meeting customer expectations. The company wants to use any negative feedback to better itself in several ways. For one, this feedback will be used to improve customer service. The enterprise understands that success is dependent upon happy customers, so pleasing them is the best way to meet goals and stay in business.

About Dollar General

The idea behind Dollar General was simple: All items in the store would only be a dollar. On June 1 1955, the first store opened in Springfield, Kentucky. The idea resonated with many people, and the business was a success. The founders, J.L Turner and his son Cal Turner Sr., decided to rebrand and change all the stores they owned to Dollar General. A few years after the change, the company’s annual sales totaled 5 million, which was from 29 stores. After J.L. Turner’s death, the company which he co-founded with his son became Dollar General Corporation. Cal Turner Jr. joined the family business in 1977. He helped the company open up 6,000 stores that earned 6 billion in sales.

Even with all this success, the company tries to stay true to its humble beginnings and strives to offer service that will keep customers coming back for the deals that are offered.



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How to take the Dollar General Customer Satisfaction Survey



Consider the following:

  • You will need a computer or smart device with internet access.
  • You will also need a recent receipt from the store.
  • You need to be able to read and understand English or Spanish to take the survey.
  • You will need to provide some personal information, such as your name and email address.

Instructions:



  1. Visit dgcustomerfirst.com.
  2. If you prefer to take the survey in Spanish, you can press the ‘Espanol’ link at the bottom. You will be redirected to the survey in your preferred language.
  3. Be honest about your experience as this will make your responses effective.
  4. Go ahead and enter the time, store number, and 15-digit survey code.
  5. Press the start button, and answer the questions to the best of your ability.
Survey video produced by GuestSatisfactionSurveys Team and Dollar General customers anonymous.

Related Links:

  • Dollar General Customer Satisfaction Survey Sweepstakes Rules: https://dgcustomerfirst.com/PContent.aspx?Page=Rules&c=305911
  • Dollar General Customer Satisfaction Survey Sweepstakes Winners: https://dgcustomerfirst.com/PContent.aspx?Page=Winners&c=525911
  • Dollar General Customer Satisfaction Survey Privacy Policy: https://dgcustomerfirst.com/DContent.aspx?Page=Privacy&c=324511
  • Dollar General Website: https://dollargeneral.com/
Be sure to keep the confirmation number that is given to you at the end of the survey just in case you need this. Dollar General appreciates your responses, and they will be used to create a better experience for you and other customers.

Ready to do The Moe’s Southwest Grill Guest Satisfaction Survey, click “Start the Survey” button below.

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FAQ

What is DG shopper panel?

The DG Shopper Panel is an ongoing conversation between Dollar General and its shoppers who are helping to shape the future of the company. As a member, you will have the opportunity to let us know your opinions and help us improve our services and your shopping experience by answering short surveys.

How do you survey customers?

10 customer survey tips for collecting genuine insightsKISS (Keep it short, silly) ... Ask only questions that fulfill your end goal. ... Construct smart, open-ended questions. ... Ask one question at a time. ... 5. Make rating scales consistent. ... Avoid leading and loaded questions. ... 7. Make use of Yes/No questions.More items...•Mar 2, 2018www.helpscout.com › blog › customer-survey10 Essential Tactics for Creating Valuable Customer Surveyswww.helpscout.com › blog › customer-survey

Can I use a Dollar General digital coupon more than once?

Only one Manufacturer Coupon and one Dollar General Coupon can be used per item in a transaction. Stacking of 2 or more Manufacturer Coupons per item is not allowed. The stacking of 2 or more Dollar General Coupons in a transaction is allowed unless otherwise noted on the coupon or associated promotional art.

What is the 1 800 number for Dollar General?

877-463-1553CONTACT US. Thank you for contacting us,you can expect a response to your online shopping question within two days. To contact our online store Customer Service Department by phone, please call 877-463-1553.

How do I get a Pizza Hut survey?

Take The TellPizzaHut SurveyMake a purchase at a Pizza Hut location and save your receipt.Go online to TellPizzaHut.com and take the survey.Congrats, you'll be automatically entered into the sweepstakes for a chance to win the ,000 daily prize or one of the weekly prizes that add up to ,500 in value.Oct 4, 2019acceleratedgrowthmarketing.com › www-tellpizzahut-comwww.tellpizzahut.com ― Take Pizza Hut® Survey ― Win ,000acceleratedgrowthmarketing.com › www-tellpizzahut-com

What is DG shopper panel?

The DG Shopper Panel is an ongoing conversation between Dollar General and its shoppers who are helping to shape the future of the company. As a member, you will have the opportunity to let us know your opinions and help us improve our services and your shopping experience by answering short surveys.

How do you survey customers?

10 customer survey tips for collecting genuine insightsKISS (Keep it short, silly) ... Ask only questions that fulfill your end goal. ... Construct smart, open-ended questions. ... Ask one question at a time. ... 5. Make rating scales consistent. ... Avoid leading and loaded questions. ... 7. Make use of Yes/No questions.More items...•Mar 2, 2018www.helpscout.com › blog › customer-survey10 Essential Tactics for Creating Valuable Customer Surveyswww.helpscout.com › blog › customer-survey

How do digital coupons work at Dollar General?

While logged into your account on your mobile phone or desktop computer, select from available offers to add to your account. At checkout, redeem these offers by simply typing in your phone number into the pin pad. We can send you a digital receipt of your purchase - via text message or email.

How do you survey customers?

10 customer survey tips for collecting genuine insightsKISS (Keep it short, silly) ... Ask only questions that fulfill your end goal. ... Construct smart, open-ended questions. ... Ask one question at a time. ... 5. Make rating scales consistent. ... Avoid leading and loaded questions. ... 7. Make use of Yes/No questions.More items...•Mar 2, 2018www.helpscout.com › blog › customer-survey10 Essential Tactics for Creating Valuable Customer Surveyswww.helpscout.com › blog › customer-survey

What is DG shopper panel?

The DG Shopper Panel is an ongoing conversation between Dollar General and its shoppers who are helping to shape the future of the company. As a member, you will have the opportunity to let us know your opinions and help us improve our services and your shopping experience by answering short surveys.

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