A guest satisfaction survey is a great tool to get external feedback on company and employee performance. It can be used to reveal valuable feedback on how to improve services and product features to meet customer expectations. Some companies use customer surveys to identify opportunities for new products or services. The O’Charley’s Guest Satisfaction Survey will help them identify their most loyal guests, who are the answer to understanding exactly what the company is doing right, what it should start doing, and what it should keep doing.
This survey is a great vehicle to drive regular communication between O’Charley’s and their guests. It acts as a reminder that the company is listening, cares about your opinions, and values your business. Making a guest satisfaction survey part of a company’s customer experience tactic can make a big difference. It is one of the easiest and most effective ways of collecting feedback from guests. Feedback from this survey will help the company’s managers identify key metrics and drivers they should track across the company.
About O’Charley’s
O’Charley’s is an American restaurant chain operating more than 200 company owned restaurants in the Midwestern and Southern states, including 4 franchised locations in Michigan, 4 in Ohio, one joint venture in Wisconsin, and 3 joint ventures in Louisiana. It was part of O’Charley’s, Inc. Enterprise, the parent company, which is a multi-concept company than franchised and operated more than 360 restaurants under O’Charley’s, Stoney River Legendary Steaks, and Ninety Nine Restaurant. In 2012, however, the company became part of American Blue Ribbon Holdings after it was purchased by Fidelity National Financial.
The original O’Charley’s restaurant was opened by Charley Watkins in 1971, with a menu featuring several of his wife’s amazing recipes. He believed that people who walked through his restaurant door were his friends. In addition to providing delicious food, he wanted to provide a great atmosphere. This was the foundation upon which O’Charley’s restaurants were built.
How to Enter the O’Charley’s Guest Satisfaction Survey
You Will Need:
- A valid O’Charley’s restaurant receipt with a survey invitation
- A computer or mobile device with internet access
- A basic understanding of English
Instructions:
- Visit the survey site at myocharleysexperience.com.
- Enter the serial number and server name printed on your survey invitation.
- Answer some questions about your experience at the O’Charley’s where you received your survey invitation.
- Submit the survey.
Related Links:
- O’Charley’s Guest Satisfaction Survey Privacy Policy: https://myocharleysexperience.com/DContent.aspx?Page=Privacy&c=244809
- O’Charley’s Website: https://ocharleys.com/
Ready to do the O’Charley’s Guest Satisfaction Survey, click “Start the Survey” button below.
FAQ
How much is O Charley's all you can eat chicken tenders?
We called a location and were told that the all you can eat chicken and catfish deals are the same price as the regular dinner menu price for each item. In our local area, the Chicken Tenders Dinner price is .59 and the Hand-Breaded Catfish Dinner is .99.
What are the specials at O Charley's?
O'Charley's Daily SpecialsDouble Breaded All You Can Eat Tenders Tuesdays.Free Pie Wednesdays.All You Can Eat Catfish Thursdays..00 Prime Rib Lovers Weekend for Two.Kids Eat Free All Day, Every Day.Dec 7, 2018www.shoppingboss.com › blog › 2018/12 › ocharleys-daily-specialsO'Charley's Daily Specials — ShoppingBosswww.shoppingboss.com › blog › 2018/12 › ocharleys-daily-specials
Do you get rolls at O Charley's?
Their Famous Yeast Rolls are Sent to Each Restaurant Frozen from 10 Things You Never Knew About O'Charley's - The Daily Meal.
Do kids always eat free at O Charley's?
O'Charley's Kids 10 and younger eat free all day, every day of the week if you dine in. You can get one free kids meal for every adult entree purchased.
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