A guest satisfaction survey is the process of finding out whether or not an organization’s guests are happy or satisfied with the offerings received from the organization. Feedback received from such surveys is then used to determine whether changes need to be made to improve the overall satisfaction levels of guests. Satisfied guests are those who do not have negative issues concerning the company. However, this does not mean that every guest experience has to be perfect. Rather, it means that guests are given a chance to talk and express their opinions about a company’s products and services. This type of communication is vital, which is why Regal Entertainment group are conducting a guest satisfaction survey.
The Regal Entertainment Group Guest Satisfaction Survey will provide a way for guests to tell their side of the story without interruption. The company will then analyze the feedback and make the necessary follow through where needed. Understanding what guests like or dislike is the secret to success. Loyalty is the magic when customers start referring others and talking positively about a company.
By inviting guests to express their feelings and perceptions, the company can effectively inform them about issues they may not be aware of or remind them of innovations and changes in the organization. This is especially important because customers tend to read surveys more carefully than other types of communication sent to them.
About Regal Entertainment Group
Regal Entertainment Group is an American film theater chain that is headquartered in Halls Crossroads in Tennessee, just north of Knoxville. Founded in 1989, Regal Entertainment Group currently operates 7,307 screens in 564 different theaters across the United States. The company also does a large amount of charity work, founding The Regal Foundation.
This charitable foundation was organized in 2003 in order to engage in good works and provide funding to other charitable organizations that were seeking to do the same. In the summer months each year, the movie theater chain hosts an event known as “Stars of Hope”. During this time, theater patrons can donate $1 to the cause and have their name appear on a wall of fame.
How to Enter the Regal Entertainment Group Guest Satisfaction Survey
You Will Need:
- A survey invitation from Regal
- A PC, laptop or mobile device with internet access
- A basic understanding of Spanish or English
- Be a legal resident of the U.S. aged 13 years or older to be eligible for the sweepstakes
Instructions:
- Visit the survey site at talktoregal.com.
- Select your preferred language.
- Type in the access code printed on your receipt/survey invitation.
- Carefully read and answer all survey questions candidly.
- Specify whether you would like to participate in the sweepstakes.
- Fill out your contact information.
- Submit the survey.
Related Links:
- Regal Entertainment Group Guest Satisfaction Survey Sweepstakes Rules: https://talktoregal.com/PContent.aspx?Page=Rules&c=431409
- Regal Entertainment Group Guest Satisfaction Survey Privacy Policy: https://talktoregal.com/DContent.aspx?Page=Privacy&c=255709
- Regal Entertainment Group Website: https://regmovies.com/
Ready to do the Regal Entertainment Group Guest Satisfaction Survey, click “Start the Survey” button below.
FAQ
How do I contact Regal Crown Club?
Please visit the customer service desk of a Regal Theatre or email via the contact form at https://www.regmovies.com/rcc/contact-us (or contact us using our contact information at https://www.regmovies.com/rcc/contact-us) with your concern or question.
What is Regal Cinemas phone number?
1 (888) 462-7342Regal Cinemas
Can I get a refund for Regal movie tickets?
Refund Policy: You can receive refunds for tickets up to 60 minutes before the showtime. For purchases made via our Regal Mobile APP or the Regal website please call 1-877-Tell-Regal or 1-877-835-5734 option 2. ... It is Regal's policy to support the MPAA ratings system to the fullest extent possible.
What theaters can I use my regal gift card?
You can use your eGift Card at any Regal Entertainment Group location. In addition, Regal Gift Cards and eGift Cards with a PIN number can be redeemed online for admission tickets at REGmovies.com, Fandango.com. No type of gift card can be used to purchase other gift cards or discount tickets.
How do I contact Regal Crown Club?
Please visit the customer service desk of a Regal Theatre or email via the contact form at https://www.regmovies.com/rcc/contact-us (or contact us using our contact information at https://www.regmovies.com/rcc/contact-us) with your concern or question.
What is Regal Cinemas phone number?
1 (888) 462-7342Regal Cinemas
Can I get a refund for Regal movie tickets?
Refund Policy: You can receive refunds for tickets up to 60 minutes before the showtime. For purchases made via our Regal Mobile APP or the Regal website please call 1-877-Tell-Regal or 1-877-835-5734 option 2. ... It is Regal's policy to support the MPAA ratings system to the fullest extent possible.
What theaters can I use my regal gift card?
You can use your eGift Card at any Regal Entertainment Group location. In addition, Regal Gift Cards and eGift Cards with a PIN number can be redeemed online for admission tickets at REGmovies.com, Fandango.com. No type of gift card can be used to purchase other gift cards or discount tickets.
How do I contact Regal Crown Club?
Please visit the customer service desk of a Regal Theatre or email via the contact form at https://www.regmovies.com/rcc/contact-us (or contact us using our contact information at https://www.regmovies.com/rcc/contact-us) with your concern or question.
What is Regal Cinemas phone number?
1 (888) 462-7342Regal Cinemas
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