A customer satisfaction survey is a form of research whereby companies ask their customers for their opinions on issues related to how well or how poorly the companies are performing. Such surveys are a valuable tool for businesses, both large and small. They help companies gain a better understanding of their customers’ concerns and requirements. They use feedback from the surveys to improve their products and standard of service in line with their customers’ requirements. A customer satisfaction survey can improve customer loyalty and protect profitability and revenue.
The is meant to provide the company with valuable information on issues of importance to customers. It also provides a channel for consumers to express their opinions. This is critical in a world where consumers are increasingly sharing their views on social networking platforms that are outside the control of businesses. Asking for customer feedback and views shows that a company is willing to listen and take account of consumers’ views. Once you finish the survey, you will get a coupon code as a thank you gift for taking the time to answer a few simple questions.
MUST READ: Dollar General appreciates your responses to create a better experience for you. See more about Dollar General customer service survey
About Wendy’s
Wendy’s is a popular choice in fast food. The first Wendy’s restaurant opened in 1969 in Columbus, Ohio. Since then, the story of this fast food chain, started by Dave Thomas, has been one of meteoric success. By March 1999, it was the third largest burger fast food chain in the world, with about 6,650 locations.
Additionally, Wendy’s and its affiliates employ tens of thousands of workers around the world. The restaurant’s menu consists mainly of burgers, fries, sandwiches, and beverages.
How to Enter Wendy’s Customer Satisfaction Survey
You Will Need:
- Access to your computer or mobile device.
- Internet access
- A valid Wendy’s receipt with an invitation to take a survey
Instructions:
- Visit Wendy’s survey page at or wendyswantstoknow.com.
- Select a language, English, French, or Spanish, and click next to continue.
- Click on the, take survey, option.
- To take the survey, you will need to enter an 8-digit restaurant number as it appears on your Wendy’s receipt, right below the date.
- You will also need to enter the date found on the front of your receipt, the amount of your purchase, and your email address, which will be used to send you a code to validate your coupon. Click next.
- Enter the time of day you visited Wendy’s and indicate where you made your purchase. Click next.
- Next, answer all survey questions as thoroughly and truthfully as possible.
- At the end of the survey, you get a chance to enter a cash sweepstakes by entering your personal information, such as your name, address, telephone number, and email address. Wendy’s will use this information to notify you if you are a winner.
Related links:
- Wendy’s website: https://wendys.com/
Ready to do the Wendy’s Customer Satisfaction Survey, click “Start the Survey” button below.
FAQ
How do I make a complaint to Wendy's?
REPORTING COMPLAINTSFile a report by going to www.ethicspoint.com or www.wendys.ethicspoint.com.Call our 24 hour compliance hotline (800-256-8595) 24 hours a day, 7 days a week, 365 days a year.Contact the Compliance Officer directly.www.wendys.com › code-conductCode of Conduct | Wendy'swww.wendys.com › code-conduct
How can I contact Wendy's?
1 (888) 624-8140Wendy's
How do you get free food from Wendy's?
Customers can access the free options by downloading the Wendy's app and using the scanner on a Wendy's cup or take-out bag. The chain released also released a new Birthday Cake Frosty in honor of the occasion. The free-item promotion lasts through January 3, 2020, Thrillist reported.
Does Wendys have coupons?
Offers & Coupons Login to your Wendy's® account or download our app and create a new Wendy's account to start saving with these great offers*. Sip & Scan Prizes (mobile order only): Free Spicy Chicken Sandwich (mobile order only) Free Dave's Single® (mobile order only)
How can I contact Wendy's?
1 (888) 624-8140Wendy's
How do I file a complaint against Wendy's?
Contact Wendy's Corporate You can call customer service at 1-888-624-8140, this seems to be the best number to contact. An alternative complaint line is by calling 614-764-3100 or by fax at the number 615-764-3489.
Where is the headquarters of Wendy's?
Dublin, OHWendy's
What is Wendy's slogan?
Keep in mind Wendy's slogan is "fresh, never frozen."
How do I complain about Wendy's?
REPORTING COMPLAINTSFile a report by going to www.ethicspoint.com or www.wendys.ethicspoint.com.Call our 24 hour compliance hotline (800-256-8595) 24 hours a day, 7 days a week, 365 days a year.Contact the Compliance Officer directly.www.wendys.com › code-conductCode of Conduct | Wendy'swww.wendys.com › code-conduct
Where is the headquarters of Wendy's?
Dublin, OHWendy's
Wendy’s has the best frostes ever.
wife lost her purse at store #00003865. When we returned, the contents were all there, and they were very helpful. Thank you. 12/18/15 @ 5:15, Harriman, Tn. The chili was excellent and hit the spot on a cold night.
I’m visitó wendys 1466 it was great food great service,
Wendys Kapolei #8004… Brandon has a friendly attitude and provides terrific customer service… Good job!
I was at the Wendy’s at 6130 Jimmy Carter Blvd, Norcross, GA 30071 tonight and I received the BEST SERVICE EVER!!!!!!!!!!
GREAT STAFF!!! Thanks for going the extra, extra miles for me!!!!!!!!!!!!