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Home / Store Survey / RaceTrac Customer Satisfaction Survey

RaceTrac Customer Satisfaction Survey

September 25, 2019 By GuestSatisfactionSurveys 2 Comments

Customer satisfaction is a strategy aimed towards ensuring the overall customer experience is great and memorable, in addition to providing excellent services and products. Customer satisfaction is particularly vital when other companies offer identical or similar services or products for similar prices. Any company that can offer the best overall experience will likely have more customers that are loyal and be more successful than other companies are. Therefore, conducting a customer satisfaction survey is likely to pay off over time.



The RaceTrac Customer Satisfaction Survey is a crucial ingredient to the company’s sustainability and growth. This is because satisfied and happy customers are easier to serve, up-sell, and retain. Therefore, it makes basic sense to carry out a customer satisfaction survey. If you recently bought gasoline or any other product at a RaceTrac station or convenience store, complete this simple online questionnaire and tell them what you thought about their products and customer service.

MUST READ: Want to get a reward from Dollar General? For better understanding, watch the video about dgcustomerfirst.com - Dollar General customer first survey

About RaceTrac

RaceTrac Petroleum, Inc. operates a chain of convenience stores and gasoline stations across the Southern United States. It is the third largest private corporation of its kind in the U.S., with more than 370 locations stocked with more than 4,000 products to keep motorists going. Headquartered in Atlanta, Georgia, the company runs over 600 company owned and third-party operated stores under the RaceWay and RaceTrac names in 12 states.

How to Enter the RaceTrac Customer Satisfaction Survey



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RaceTrac-Customer-Satisfaction-Survey

You Will Need:



  • A computer or mobile device with internet access
  • A valid and recent RaceTrac store receipt with a survey invitation
  • A basic understanding of English or Spanish

Instructions:

  1. Visit the survey site at tellracetrac.com.
  2. Click ‘Next’ to begin.
  3. Select the language you would prefer to take this survey.
  4. Enter the store number located at the top of your store receipt.
  5. Enter the following information located on your store receipt: date of visit, dollar amount, and time of visit.
  6. Specify the item you bought on that particular visit.
  7. Enter the transaction or sequence number located on your receipt.
  8. Think about your visit and answer a series of questions based on your RaceTrac experience.
  9. Answer all questions truthfully.
  10. Write your redemption code on your receipt and use it on your next visit to get your free item.

Survey video produced by essenslowfastfood.com team and RaceTrac customers anonymous



Related Links:

  • RaceTrac Website: https://racetrac.com/

RaceTrac is committed to providing the best customer experience, which is why it is important to receive feedback directly from you. The information you provide will help the company improve future customer experiences. In addition, your feedback will be kept confidential and used collectively as the company strives to meet its mission of making people’s lives more enjoyable and simpler. Since this is an online survey, you can complete it from the comfort of your home at any time. Upon completion of the survey, you will get a code for a free item to use on your next visit to ant RaceTrac location.

Ready to do the RaceTrac Customer Satisfaction Survey, click “Start the Survey” button below.

GSS-Start the survey

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FAQ

Where are RaceTrac gas stations located?

RaceTrac can be found in Florida, Georgia, Louisiana, Texas, and Mississippi. There are over 300 RaceWay-branded locations in Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and Virginia.

How do I contact RaceTrac?

888-636-5589For questions about donation and sponsorship requests, please reach out to Guest Engagement at guest@racetrac.com or 888-636-5589. RaceTrac does not support religious or political causes, individuals, scholarships, campaigns or candidates.

How much does RaceTrac pay hourly?

Average RaceTrac Petroleum, Inc. hourly pay ranges from approximately .57 per hour for Cashier to .03 per hour for Service Technician. The average RaceTrac Petroleum, Inc. salary ranges from approximately ,483 per year for Sales Associate to ,120 per year for General Manager.

What do they sell at RaceTrac?

RaceTrac offers fresh sandwich and salad options such as the Turkey and Swiss with Tomato, Italian Sub, Club Stacker, Chipotle Kickin' Chicken Wrap, Farmhouse Cobb Salad, BLT Caesar Salad, Side Garden Salad and Greek Style Salad.

How do I contact RaceTrac?

888-636-5589For questions about donation and sponsorship requests, please reach out to Guest Engagement at guest@racetrac.com or 888-636-5589. RaceTrac does not support religious or political causes, individuals, scholarships, campaigns or candidates.

Where are RaceTrac gas stations located?

RaceTrac can be found in Florida, Georgia, Louisiana, Texas, and Mississippi. There are over 300 RaceWay-branded locations in Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and Virginia.

Where is RaceTrac corporate headquarters?

Atlanta, GARaceTrac

Does RaceTrac have a credit card?

You won't find a RaceTrac credit card application anywhere because they do not offer consumer credit cards. The company offers only business credit cards. However, you can use a general credit card at RaceTrac. There are credit cards that offer gas rewards and the card with cash back.

How do I join RaceTrac rewards?

Initial Enrollment:Download the RaceTrac application (the “Mobile App”) to your Android™ or iPhone® device.Follow the prompts to create an account using a valid email address and password.Start earning Points on qualifying purchases made inside a RaceTrac location (see “Earning Points” below for further details).www.racetrac.com › terms_privacyRACETRAC REWARDS PROGRAMwww.racetrac.com › terms_privacy

How do I contact RaceTrac?

888-636-5589For questions about donation and sponsorship requests, please reach out to Guest Engagement at guest@racetrac.com or 888-636-5589. RaceTrac does not support religious or political causes, individuals, scholarships, campaigns or candidates.

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Comments

  1. Lynne Dollin says

    September 19, 2019 at 12:00 pm

    always Your staff are always helpful and also friendly, .
    I love marks and spencer
    I rarley come out of there empty handed,could be clothes
    could be food.

    Reply
  2. Shumar Jackson says

    September 11, 2019 at 4:00 am

    It was very Clean and the people are so friendly here!!

    Reply

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