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Home / Food Survey / Subway Customer Satisfaction Survey

Subway Customer Satisfaction Survey

September 30, 2019 By GuestSatisfactionSurveys 9 Comments

If you love eating at Subway with your family and friends, spare a few minutes of your time to complete a simple online questionnaire about their products and services. Found at tellsubway.com, the Subway customer satisfaction survey is designed to measure the satisfaction level of the company’s customers. Subway uses the feedback it receives to find out the insufficiency or shortcomings of its services and dishes.



The survey covers several elements of your experience at a Subway restaurant, including your overall rating of the speed of service and quality of food, friendliness or employees, comfort and atmosphere, cleanliness, complaints you might have, or problems you experienced. Subway understands that unhappy customers can lead to poor brand reputation, smaller market share, and lower revenue. This is why the survey is necessary to measure customer satisfaction, attitudes, and happiness with the company. As a reward for completing this simple survey, you will get a unique code, which you can use to redeem a free cookie when you visit a Subway restaurant.

About Subway

Subway is a fast food restaurant chain that mainly sells submarine sandwiches, also known as subs, and salads. It is one of the fastest growing restaurant chains in the world, with more than 44,000 outlets in 110 countries and territories. Headquartered in Milford, Connecticut, it is the biggest restaurant operator and single-brand chain in the world.

While its main product is the sub, the restaurant chain also sells wraps and baked goods such as donuts, cookies, and muffins. In addition, the company’s global signature sub varieties include chicken teriyaki, roasted chicken, steak and cheese, tuna, veggie delite, meatball marinara and more.



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How to Enter the Subway Customer Satisfaction Survey



You Will Need:

  • A computer or mobile device with internet access
  • A valid Subway receipt with a survey invitation
  • A basic understanding of English
  • Take the survey within 30 days of your visit and get a free cookie

Instructions:



  1. Visit the survey site at tellsubway.com.
  2. Enter the Subway store ID number printed on your receipt and submit to begin the survey.
  3. Select the date and time posted on your receipt.
  4. Enter your transaction or receipt number at it appears on your receipt.
  5. Answer all questions based on your most recent experience at a Subway restaurant.
  6. Answer all questions honestly and thoroughly.
  7. To get a unique code for a free cookie, enter your email address.
  8. Write the code you get on your purchase receipt and present it at the restaurant you visited to redeem your free cookie.
Survey video produced by GuestSatisfactionSurveys Team and Subway customers anonymous.

Related links:

  • Subway Customer Satisfaction Survey Terms and Conditions: Click here
  • Subway Customer Satisfaction Survey Privacy Policy: Click here
  • Subway Website: https://subway.com
  • SUBWAY UK Customer Survey
  • SUBWAY Malaysia Customer Survey
  • SUBWAY India Customer Survey
  • SUBWAY South Korea Customer Survey
  • SUBWAY Singapore Customer Survey
The Subway customer satisfaction survey is meant to measure your satisfaction with the restaurant’s performance on a number of key aspects. Your candid feedback acts as input to evaluate current products and services, and to identify priorities for future action. Subway appreciates your time and commitment.

Ready to do the Subway Customer Satisfaction Survey, click “Start the Survey” button below.

Start the Survey
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FAQ

How do you get free Subway cookies?

To get your free Subway cookie:Go to the link on your Subway receipt.Fill out the short survey about your visit.Write the claim code on your receipt, and redeem for a free cookie!Jan 5, 2019gimmiefreebies.com › free-cookie-at-subwayFree Cookie at Subway! | GimmieFreebiesgimmiefreebies.com › free-cookie-at-subway

Does subway still have pizza?

However, while Subway does not officially include the Pizza Sub on its regular menu anymore, it is still available on their secret menu. You can still order a submarine sandwich which contains pepperoni, tomato sauce and cheese.

How do I contact Subway customer service?

1 (833) 778-2929Subway

Is Subway a global company?

Subway is a truly global brand. There are more Subway restaurants in the world than any other restaurant chain!*

How do you get free Subway cookies?

To get your free Subway cookie:Go to the link on your Subway receipt.Fill out the short survey about your visit.Write the claim code on your receipt, and redeem for a free cookie!Jan 5, 2019gimmiefreebies.com › free-cookie-at-subwayFree Cookie at Subway! | GimmieFreebiesgimmiefreebies.com › free-cookie-at-subway

Is Subway a global company?

Subway is a truly global brand. There are more Subway restaurants in the world than any other restaurant chain!*

How do I contact Subway customer service?

1 (833) 778-2929Subway

Where is Subway located in the world?

As of June 2017, Subway had approximately 42,000 locations in 111 countries worldwide, all independently owned. These locations are largely concentrated in North America, with 24,350 in the United States, 3,155 in Canada, and 929 in Mexico; this is almost as many U.S. locations as McDonald's and Starbucks combined.

How do I complain about a subway?

Subway complaints contactsCall Customer Care on 1 (800) 888-4848.Visit Customer Feedback Form.Call Headquarters on 203 877 4281.Tweet Subway Customer Care.Tweet Subway.Follow Subway.www.complaintsdepartment.com › subwaySubway Complaintswww.complaintsdepartment.com › subway

How do you get free Subway cookies?

To get your free Subway cookie:Go to the link on your Subway receipt.Fill out the short survey about your visit.Write the claim code on your receipt, and redeem for a free cookie!Jan 5, 2019gimmiefreebies.com › free-cookie-at-subwayFree Cookie at Subway! | GimmieFreebiesgimmiefreebies.com › free-cookie-at-subway

Related Surveys

  • SUBWAY South Korea Customer SurveySUBWAY South Korea Customer Survey
  • SUBWAY India Customer SurveySUBWAY India Customer Survey
  • SUBWAY Singapore Customer SurveySUBWAY Singapore Customer Survey
  • SUBWAY UK Customer SurveySUBWAY UK Customer Survey

Comments

  1. paul says

    September 1, 2019 at 9:40 pm

    I love subway

    Reply
  2. sally leclerc says

    September 20, 2019 at 5:32 pm

    The service was great., but I had a new employee and he made the worse sub that I’ve ever had there. I’ve always been pleased in the past. I eat there often

    Reply
  3. Janice McGaha says

    September 25, 2019 at 1:16 am

    Very good service, great food

    Reply
  4. Fred says

    September 29, 2019 at 2:40 am

    Very friendly atmosphere delicious food wonderful staff

    Reply
  5. Andrew eldridge says

    September 10, 2019 at 9:00 am

    Best subway in Hampshire food staff shop 10/10

    Reply
  6. Mason says

    September 25, 2019 at 9:52 pm

    I love subway it’s healthy and goood

    Reply
  7. felicita burgos velasquez says

    September 29, 2019 at 4:05 pm

    i love subway

    Reply
  8. Martin says

    September 30, 2019 at 12:31 am

    Love it

    Reply
  9. Matthew Clarke says

    September 30, 2019 at 10:20 pm

    Love my neighborhood subway eat there almost every day

    Reply

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